Shipping Policy
Shipping Policy
Thank you for choosing Norvea. Below you’ll find everything you need to know about how we process and ship your order.
Processing Times
All orders are processed within 2–4 business days before being shipped. During high-demand periods, processing times may extend slightly, but we do our best to get your order out as quickly as possible.
Standard Shipping
Once shipped, standard domestic shipping typically takes approximately 7 business days to arrive. Delivery times may vary depending on your location, carrier performance, and unforeseen delays.
Order Tracking
After your order has been shipped, you will receive a confirmation email with tracking information. Please allow up to 2 business days for tracking details to become active. Tracking updates may occasionally lag due to carrier delays.
Shipping Destinations
We currently ship to select international destinations, including the top five supported countries. Availability may vary by location. Please ensure your shipping address is accurate before placing your order to avoid delays or delivery issues.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. You will see the final shipping cost before completing your purchase.
International Shipping
For international orders, customs duties, taxes, or import fees may apply. These charges are determined by local authorities and are the responsibility of the customer. We recommend checking with your local customs office for more information.
Order Modifications
If you need to change or cancel your order, please contact us at Norveausa@gmail.com within 3 days of placing your order. Once an order has been processed or shipped, modifications may no longer be possible.
Lost or Damaged Items
If your order arrives damaged or is lost in transit, please contact us at Norveausa@gmail.com within the designated reporting window after delivery. Include your order number and clear photos (if applicable), and we will review your case and work toward a resolution.
We appreciate your patience and understanding. If you have any additional questions regarding shipping, feel free to reach out to our support team at Norveausa@gmail.com.
Thank you for shopping with Norvea.